Returns & Exchanges
At Norda, we are committed to providing high-performance gear that meets your athletic standards, which is why we offer a 30-day window for returns and exchanges on all unused items. We ensure a seamless process so you can get back to your training with the equipment that fits your needs perfectly.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, brand-new condition.
- 3.Label and Ship
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our warehouse receives and inspects your gear, we will process your refund or ship your exchange item within 5 to 7 business days.